Terms And Conditions

  1. This offer is open to UK residents aged 18 or over who purchase a qualifying vehicle and receive the offer from TOYOTA (GB) PLC with a unique reference code (“Eligible Customers”) between 02 January 2019 and 02 January 2020.
  2. The Free Hotel Stay Offer is for a Friday, Saturday or Sunday night for two people sharing a standard twin or double room, on an accommodation-only basis ("the Hotel Stay"). Any additional costs (including but not limited to travel to and from the hotel, food, drink, room service and upgrades) are your responsibility and must be arranged by you directly with the hotel and in accordance with the hotel's policies.
  3. Customers who select to stay at a participating Malmaison hotel will be required to have a two-course dinner for two at the hotel during their stay, either choosing from the seasonal Fixed Price menu or a contribution cost of £19.96 per person will be made by Malmaison Hotel towards the a la carte menu. Any additional costs on top of the contribution will be payable to customer at check-out. Bookings are subject to promotional availability. Should your chosen hotel or dates be unavailable, the booking team will advise you and offer you an alternative hotel/date choice.
  4. This offer is valid only when booking as instructed under the terms of this promotion and will not be accepted if attempting to booking directly with any of the participating hotels.
  5. The Hotel Stay can only be redeemed against the cost of accommodation at participating hotels. Hotels available during the promotion may be subject to change.
  6. The last available date for you to submit your booking request under this offer is 02 February 2020.
  7. Promotional availability excludes bookings over public or bank holiday weekends and may exclude other peak booking times. The last available date to check in for the Hotel Stay is 02 March 2020.
  8. You will be required to submit three different hotel choices and three different check-in date choices. The Booking Team will check availability in choice order. For example, your first chosen hotel will be classed as your preferred hotel. Your first requested check-in date must be at least 21 (twenty one) days after the date we receive your booking request.
  9. Once we have confirmed availability by email you must respond within 48 (forty eight) hours to confirm your stay. Upon confirmation of a promotional booking no alterations can be made. We are only able to hold reservations for 48 hours; if you respond outside the 48 hours we will not be able to process your booking and you will forfeit the Offer.
  10. Cancellations must be made to the booking team at least 72 (seventy two) hours prior to scheduled date of arrival. Failure to do so may result in you being charged a cancellation fee.
  11. Any additional services or extra accommodation can be arranged directly with the hotel, subject to availability, once you have received your booking confirmation from the booking team, which will include all contact details and reference numbers. It is advisable to confirm your reservation with the hotel prior to arrival.
  12. The Promoter and anyone professionally related to this promotion shall not be liable for any failure or breach by individual hotel establishments, nor can they guarantee the quality and/or availability of hotels.
  13. You will be required to hand the booking confirmation to the hotel reception upon arrival. Please ensure you have this with you to avoid disappointment, you may also be asked for proof of identification upon arrival.
  14. The Promoter, its agents and distributors are not responsible for the management of the hotels and will accept neither liability nor claims for disappointment or dispute in relation to management of the hotels.
  15. The Hotel Stay is not available to employees of TOYOTA (GB) PLC or agencies appointed by TOYOTA (GB) PLC or anyone professionally connected with this promotion.
  16. By entering this promotion, you will be deemed to have fully and unconditionally agreed to be bound by its terms and conditions and the terms and conditions of the participating hotels.
  17. The Hotel Stay may not be used in conjunction with any other promotion or discount and is not transferable, for sale or re-sale, auction or redeemable for cash and there is no cash alternative.
  18. The Hotel Stay may not be used retrospectively against a previous or existing booking.
  19. The Promoter and Lock-in Marketing cannot be held responsible for any disagreement concerning the quality of services or products provided by any hotel participating in the offer, nor do they accept any responsibility for any loss or injury suffered by any participant in the offer and cannot be held liable for any personal item loss or damage.
  20. The Promoter reserves the right to offer a substitute offer for an offer of equal or greater value in the event of unforeseen circumstances.
  21. Offer supplied by Lock-in Marketing of 7 Walker Avenue, Milton Keynes MK12 5TW. All queries relating this promotion should be sent to this address.
  22. Promoter: Toyota (GB) PLC Great Burgh, Burgh Heath, Epsom, Surrey, KT18 5UX. Company no. 0916634
  23. This promotion is governed by the laws of England and Wales.